Contact us
For urgent requests please allow 1-3 business days.
We are unable to edit the contents of orders and shipping methods after they have been placed. Customers have a one-hour window to request a cancellation or address edit. We will do our best to accommodate but there are no guarantees.
For order processing and fulfillment, please allow 1-2 business days. Processing and fulfillment time frame applies to all orders, including expedited shipping orders. You will receive a shipping confirmation email as soon as tracking information is available.
Please note, for product launches, restocks, US holidays and promotional periods, please allow up to 3-4 business days for order processing due to our high volume.
Returns and exchanges click - here.
Contact us at PR@beistravel.com; for press inquiries.
