Contact us

Hey there traveler!  We are here to assist Monday - Friday 9am - 5pm CEST


For urgent requests please allow 1-3 business days.

We are unable to edit the contents of orders and shipping methods after they have been placed. Customers have a one-hour window to request a cancellation or address edit. We will do our best to accommodate but there are no guarantees.


Due to increased demand, please allow an additional 5 - 10 business days for us to process your order prior to shipping.

Due to an increase of online orders, expect shipping carrier delays up to 3 - 7 business days on domestic orders and up to 5 - 10 days on international orders.

Carriers have suspended all shipping guarantees for this holiday season, including those for all expedited shipping and pre-order items. For more details: UPS, DPD << UPS Service Alerts, DPD Service Alert>>

Holiday Shipping Cut Off Schedule:

Ground Shipping Order by Friday, 12/13

2-Day Shipping Order by Tuesday, 12/16

Next Day Shipping Order by Tuesday, 12/16


Returns and exchanges click - here.

Contact us at ; for press inquiries.