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For urgent requests please allow 1-3 business days.
We are unable to edit the contents of orders and shipping methods after they have been placed. Customers have a one-hour window to request a cancellation or address edit. We will do our best to accommodate but there are no guarantees.
IMPORTANT HOLIDAY PROCESSING & SHIPPING INFORMATION – EUROPE
Due to increased demand, please allow an additional 5 - 10 business days for us to process your order prior to shipping.
Due to an increase of online orders, expect shipping carrier delays up to 3 - 7 business days on domestic orders and up to 5 - 10 days on international orders.
Carriers have suspended all shipping guarantees for this holiday season, including those for all expedited shipping and pre-order items. For more details: UPS, DPD << UPS Service Alerts, DPD Service Alert>>
Holiday Shipping Cut Off Schedule:
Ground Shipping Order by Friday, 12/13
2-Day Shipping Order by Tuesday, 12/16
Next Day Shipping Order by Tuesday, 12/16
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Returns and exchanges click -Â here.
Contact us at PR@beistravel.com; for press inquiries.