HAVE A QUESTION ABOUT YOUR ORDER? EMAIL HELLO@EU.BEISTRAVEL.COM WITH YOUR ORDER NUMBER IN THE SUBJECT LINE.
We process and ship your order as quickly as possible. Our customers have an hour window to request an order cancellation or address edit. While we will do our very best to accommodate your request during the hour window timeframe, cancellations and address edits are not guaranteed.
IMPORTANT HOLIDAY PROCESSING & SHIPPING INFORMATION – EUROPE
Due to increased demand, please allow an additional 5 - 10 business days for us to process your order prior to shipping.
Due to an increase of online orders, expect shipping carrier delays up to 3 - 7 business days on domestic orders and up to 5 - 10 days on international orders.
Carriers have suspended all shipping guarantees for this holiday season, including those for all expedited shipping and pre-order items. For more details: UPS, DPD << UPS Service Alerts, DPD Service Alert>>
Holiday Shipping Cut Off Schedule:
Ground Shipping Order by Friday, 12/13
2-Day Shipping Order by Tuesday, 12/16
Next Day Shipping Order by Tuesday, 12/16
Transit times are calculated on checkout. Our shipping is weight and dimension based - many of our products are large in size which means it is quite expensive to ship to our customers all over the world. We're constantly doing our best to bring you the most competitive rates and best experience. Our shipping is a not-for-profit center.
The goods will be imported on behalf of the consignee/buyer. The consignee authorizes BÉIS Travel to import the goods on their behalf. Further, the consignee/buyer agrees BÉIS Travel may delegate the obligation to import the goods on its behalf to a subcontractor (e.g. customs broker). The consignee will pay any additional taxes & duties not covered at checkout in addition with the purchase price of the goods.
DOES BÉIS EU PAY FOR DUTIES & TAXES?
Duties and taxes are collected at checkout for a more transparent transaction and easier delivery for our customers. We do not make any money on this service.
- Czech Republic